Shipping policy

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • You will receive a confirmation email with your order details once processing begins.

2. Shipping Methods

  • We partner with reliable courier services to ensure safe and timely delivery.

  • Standard and express shipping options are available at checkout.

3. Delivery Timeline

  • Domestic Orders (India): 3–7 business days.

  • International Orders: 10–15 business days (subject to customs clearance).

  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on weight, destination, and delivery method.

  • Free shipping may be offered during promotions or for orders above a specified value.

5. Order Tracking

  • Once shipped, you will receive a tracking number via email/SMS.

  • You can track your order directly on the courier’s website.

6. International Shipping

  • Customs duties, taxes, and import fees are the responsibility of the customer.

  • AAPUN Store is not liable for delays caused by customs clearance.

7. Failed Delivery

  • If delivery fails due to incorrect address or unavailability, the package may be returned to us.

  • Reshipping charges will apply in such cases.

8. Damaged or Lost Packages

  • If your package arrives damaged, contact us immediately with photos.

  • Lost packages will be investigated with the courier, and replacements/refunds will be issued as appropriate.

9. Contact Support

For shipping-related queries, reach us at: